From: Rutley, Cheryl [Cheryl

From: pacbell [gevisser@pacbell.net]

Sent: Tuesday, August 06, 2002 7:50 PM

To: Tschirren, Angi

Cc: Cheryl Rutley

Subject: RE: Whats in a name...?

Angie, I thought you "mite enjoy the byte about "professor" Vs "professional" butt to teach their own" [sic] to mention in passing how a man like Sebastian Capella might help you impart a more accurate perspective to Nextel's salesforce.

I wasnt sure if I mentioned that the marketing-publishing company that I was brought in to restructure during the 1980s had on of the largest "distrobution lists" [sic] in the industry with "sum pretty ticked off distributors to boot" [sic]. With the help though of an amazing team we were able to turn around this "joggernought" [sic] in less than 18 months allowing the top dog not only to avoid the horrors of a Chapter 11 bankruptcy, CH 7 an almost certainty, that would have raised many questions including the fees received from the nationwide distributors butt in the end we were all able to stand much taller, height never an issue for those with healthy self-esteem.

Take a look at one cry baby who came 10th in the Iron Man competition which was held in Florianopolis, Brazil in late April. [Another French Canadian friend came 9^th out of over 800 triathletes on July 4^th and then 26^th out of a field of 1,250 a few weeks later at Camp Pendleton. In time he will solve the problem of “reigning” [sic] in Pypeetoe without destroying his free spirit.]

I got caught checking out the rocks of Peru and received a splashing at Igazu Falls. There are lots of other pictures we will be putting up on the websites butt I still need to get permission from one bird where a picture tells much more than a 1000 points of light.

I had such trust in my team that I never once reviewed anything that we published. One of the main reasons why the top independent insurance agents as well as direct insurance folks like the "good hands people" spent thousands of dollars per year buying our newsletters was because it limited their liability exposure while telling their insureds how to play pong.

See the start of the 600 plus mile walk that begins in Minehead, England. Around Christmas last year I started this walk but decided in the end to simply buy a bed and breakfast inn with a cafe attached. I have been kinda preoccupied this summer but the previous owner has been doing me the honors of keeping Seachange Cafe open day and night, wetherly to boot, capital to preserve.

In the 5 years that I helped run the marketing-publishing company I kept a very low profile, only coming out of my office when there was a need. Only those departments that needed the most guidance got to see me. I made it my business to hire only the best and brightest and then get out of the way. One of the very first things I did though was to try and make the good employees stay on the job while getting rid of the slugs.

Within days of being hired I was faced with having to terminate almost a third of the company. I had no experience in the publishing world nor did I know very much about insurance. To this day I wouldn't be able to tell you anything about what is "proper and adequate" insurance coverage butt I do know how important toilets are, especially for women. In recent times I have become rather wordy in my writings. In the 5 years that I helped run IMS I may have sent out as many as 5 memos and not one would have been more than a paragraph. My first memo coming on the heels of this rather large layoff was actually a flowchart showing people how to “add-rest” going to the toilet including red-ress the problems of bad parenting. It helped though separate the wheat from the chaff.

When the President who hired me wanted to know why I was wasting my precious time graphically laying out the different steps involved in doing business #1 and #2 as in when to check, when to double check, "Cant you find someone else to do deal with the plumbing problems" which kept backing up, backing me into a corner because no one else was dealing with the problem, I then informed him "it could end up in your lap since I don't know at this time who is staying and who is going?"

Time and space was at a premium and there was a lot of gas coming from all quarters especially the two not so well-heeled folks at the very top who thought they had just hired a complete nutcase. Needless to say I had the President fired within a year. The chairman who I "enabled" to buy Lawrence Welks' not-so-little estate up in the Pacific Palisades and new Rolls' and Bentleys to boot eventually within a short space of my leaving the company was once again in the "poor house" although he managed to find a second wife, a psychologist who helped support him.

I could not be blamed for what became of this not-so-little company that we built up in a very short time since I stuck to the letter of my non-compete. However, the very next day after my non-compete ended, I became a consultant to the Prentice Hall division of Simon & Schuster who were at one point interested in acquiring us. By the way, in turning around the company I never borrowed one dime from the banks nor did I raise one dollar in additional capital; moreover, every single “distrubtor” [sic] was paid off 100 cents in the dollar and so were all the trade creditors. When I arrived on the scene not only had the monies from the distributors been spent but the marketing materials that were used to solicit the "distribututors" [sic] in the first place had not been paid for.

One makes one's luck by always treating the best of the best better than the rest and making certain that those in need only get a helping to get them to the Next level. The elderly, those on crutches, in wheel chairs or simply below 75 IQ points should get 100% of our support assuming they were not responsible for their injuries and if they are then we still better find a way to take care of them or they will grow up and possibly become mad.

On the www.Nextraterrestrial.com website I will be discussing my experiences "growing up" in more detail including my run ins with a man whose first name was "Gunter." I just got off the phone with a "Ms. Günter man" [non-sic] who is interested in renting one of my apartment units in Santa Monica. She is a graduate student at UCLA and is about to start her dissertation in the classics. She naturally has a strong background in history. I was telling her about this website which a pathologist had put together on Prometheus that included a terrific graphic illustration of how an autopsy is done AND when I clicked on it it appeared to have disappeared. Perhaps you might have more luck.

Check out my QUOTE OF THE WEEK from way back when. This was the first and only time I can remember the editorial staff ever publishing anything I said. The writing though was on the wall. In less than 3 years I would be on the road. That summer though was terrific. I spent it traveling through the Greek islands spending most of the time on Samos which as you may know is where Pythagoras was born.

I told this "Ms. Günter man" that she was able to place more than a smile on my face since I am always looking for the most positive things even when one is dealing with the most negative. I am about to tell a story about this guy "Gunter" who I never once saw smile who managed in his wake to wreck a lot of havoc on many folks' lives growing up in South Africa.

I am not sure I know how to remove your name from my list butt soon the emails will stop and you can check it all out at your own pace at the NT array of websites. I promise you it is going to get more interesting. Remember it looks right now that a 10 year old has been programming... well you've already read who our market "is write" [sic].

It will even cover subjects for the intellectual elite butt I will make the intellectuals first chew on their words before uttering a sound. We will translate their words at sum point into numbers using the Guidance tTOo :) Happy Smile approach. Click on below to see what I mean.

Also we will show other happy faces including our bird who was named "Happy" last night. It is all about our names. We are born with a name given to us by others and we leave this planet with only our reputations. I guard my reputation joyously and jealously, as much as I do any bird of any species, particularly the two legged ones who play it straight, up and down, each and every day. An ad I once placed in a South African newspaper spoke volumes. Click on below:

On my last trip to Los Angeles I managed to get a photo of a car's license plate that also spoke volumes, 62 points in my book, not quite 63 butt still pretty decent.

If you feel the need to take a break try our family's brew of Gipsy coffee. Unfortunately, this particular stock is out of stock butt if you get your hands on sum, please let me know.

My grandfather began the family business sweeping the streets of Durban South Africa, picking up unbroken bottles; it wasn't long before I began cleaning up on Wall Street, the stock market a thing of the past butt I have kept my hand in what gave my grandfather and father their golden reputations. Like clockwork every quarter I receive my stipend from a street cleaning business. It ranks with one of my better IRRs.

AND yes we should always give folks the benefit of the doubt butt we shouldn't lose our marbles just because we go every so often to the toilet. Butt going to the toilet is time to refresh, time to renew, old and new alike, just the smell is different.

Make no mistake a major storm is brewing. Check out my Dad on "jogger rock" South Africa. Here in Del Mar we have our own “flat rock”, just a little bigger.

Understand, you are likely going to be in the good company of Warren Bail us out Buffet. Please confirm that all Nextel related charges have been reversed from my credit card. We appreciate the business.

Gary

From: Tschirren, Angi [mailto:Angi.Tschirren@Nextel.com]

Sent: Tuesday, August 06, 2002 12:07 PM

To: 'pacbell'

Subject: RE: Whats in a name...?

Please remove me from your distrobution list.

Thank you.

From: pacbell [mailto:gevisser@pacbell.net]

Sent: Monday, August 05, 2002 8:45 AM

To: foxinthemorning@fox6.com

Subject: Whats in a name...?

You have to love a man who in his mid seventies can call it straight, "They

don't know what they are talking about." A few minutes ago Sebastian Capella

who I understand will be back on you TV broadcast in a few minutes is known

not just for his amazing art but never minces his words.

He can not only draw but he knows about "mixing color write... neither black nor white is a color and the more you move away from both the richness of all the color spectrums emerge." This is one professional who never lost the professor in him when he started to make a living out of his profession, "Professional

comes from professor which means to teach." Often when trying to make ends

meet we forget the professor in each of us.

Earlier in the broadcast there was reference to "... God has done some

incredible things." Soon you can check out EmanANDdog.com which spelled

backwards is... You can check out my Pypeetoe at

http://www.nextraterrestrial.com and then click on "...page 1 or page 2."

The first page shows him resting after a long flight to Peru earlier this

year where we were treated like Kings. We will soon tell the story of how I

managed to get him on board the plane using that pitching wedge as a leash

without anyone really questioning either of our credentials. On a later

flight we had a captain of the plane practicing his golf swings at 33,000 ft

not realizing that in fact the club head was manufactured by a 3rd World

military contractor.

As you scroll down you will see me practicing my golf

swings at the top of Machu Picchu. When you get to "page 2" and scroll past

the first tTOo pictures you will see Pypeetoe running circles around me

while producing a perfect infinity sign using another leash.

By the way Sebastian Capella referred to by your on the scene reporter as

the "Sean Connery of contemporary art" knows who I am, so does the breeder

of Pypeetoe who bred my dog as well as I understand Fox's program director.

Supposedly her Italian Greyhound and Pypeetoe are full-on brothers. Were it

not for him being 1 inch tTOo tall Pypeetoe tTOo would have a championship

or tTOo under his belt. Pypeetoe got his name because he has the "right

angle" markings of Pythagoras and continues to pee on his toes. His birth

name was "Hoss" because he has the head of a "sea horse" and trots just like

a horse. He also seems to respond just as well to God...

I am also writing a book, Manager Minute One, at we should be our own

managers from the ghetto as well as the get-go. Click on below to see my

first communication with the Fox Network.

Soon we will start covering the race for Governor "... skaking down

students up in Berkeley for $100..." [sic]. I have the story that is going

to turn politics in California as well as around the world upside down.

Click on below for a preview:

I also have "sum solutions" [sic]" which come part and parcel with our SUM

REVOLUTION.

From: Rutley, Cheryl [Cheryl.Rutley@Nextel.com]

Sent: Thursday, July 25, 2002 10:29 AM

To: 'pacbell'; Tschirren, Angi

Cc: Rutley, Cheryl

Subject: RE:

Gary,

This is my account; therefore I am handling this matter. I am working with

escalations to handle the phones. I have also sent you out the Fed Ex labels

for you to return the equipment.

Cheryl

From: pacbell [gevisser@pacbell.net]

Sent: Thursday, July 25, 2002 10:24 AM

To: Angi Tschirren

Cc: Cheryl Rutley

Angie, one more time. Are you going to take care of this matter? If not please give me your immediate report.

Gary

From: Tschirren, Angi [Angi.Tschirren@Nextel.com]

Sent: Monday, July 22, 2002 2:54 PM

To: 'Gary S. Gevisser'

Subject: RE: Things big and small

Gary,

I must say that the thing I hate most about communicating in the written

form, is the inability to hear tone and see the body language that make up

the entire message. Therefore, please understand that I am not 100%

confident that I 'got' all of what you were trying to convey in your

messages. The one thing I can say with 100% confidence is that we were not

able to satisfy you. For that, I truly apologize. Even though the damage

is already done, I am sincerely sorry.

I think your comment about "my deafening silence speak(ing)volumes"

indicates you have jumped to some pretty nasty conclusions about me and my

abilities. Am I right? If that is the case, I think it's important you

know I was out of the office last week. I returned to the office this

morning and had the opportunity to review the emails you and Cheryl

exchanged in my absence. I understand my non-responsiveness 'spoke

volumes'... I'm sorry it sent any sort of negative message. I always forget

to activate my Out Of Office reminder. This is a good learning experience

for me. As I can see the result when someone thinks I am ignoring them

rather than just away for a few days.

The reasons I didn't respond to you prior to this week are pretty basic. I

would like to have the opportunity to explain them to you. However since I

now know, this communication may likely end up on your website, I think it's

best that I fault on the side of brevity.

In closing, I will say my chosen profession has given me many lessons

regarding the inexact science of communication. It has also taught me

plenty about how some people feel about learning. The most important lesson

I think I have learned, you actually alluded to in your last message. I'm

sure some of my 'pupils' are thinking "blah, blah, blah" when they listen to

me 'preach the gospel'. However after feeling like I was banging my head

against the wall in those cases, I saw it only left me with big knots on my

head. I realized even though I truly want to 'help'... some people plain

and simply don't want any help. I could continue to bang my head against

the wall with the folks who don't want my 'help' or try to focus on the ones

who I truly can help. Those knots are why I was so energized by your kind

words. I am sorry you have doubted their validity in hindsight.

I wish you the best on your website and your book.

Angi

From: Gary S. Gevisser [mailto:gevisser@pacbell.net]

Sent: Saturday, July 20, 2002 12:18 PM

To: Angi Tschirren

Cc: Kking; Kathy Murry; Frevs. G; Cheryl Rutley; Newell

Subject: Things big and small

Dear Angie,

This is really starting to get interesting although the executor of my

estate would undoubtedly say, "Frightening!" At NextraTerrestrial we will be

covering all sorts of subjects including psychiatry but there will now be

another "war front" which for the moment I will refer to as "The

Next-i-tails for the seeing AND those seeking empowerment." Do you remember

if we covered why nature had us lose our tails to mention just in passing

why cats rarely sniff the butts of mice to mention even less why panties are

such big sellers or why nature invented Daddy longlegs and not Mother

longlegs? So much for name calling, wouldn't you agree?

Butt your pupil, Cheryl Rudely, must have thought that during my month long

hiatus, short by 15 minutes, I must have lost my mind. What is, however,

more important is what you were thinking given the fact that back on June

12th in response to your email thanking me for giving you a moral boost I

had said,

"... butt is full to mention little of how easy it is to uncover folks by

paying attention to their written word. It is rare that I praise someone

just for what I hear because most often what one hears is out of context

especially when listening in to others conversations."

Now you will see how stiletto my "write" can be when I get pushed against a

wall.

With that said, click on below to get a summary of all of our

communications. If I have missed an email or tTOo please let me know and we

will update the website.

http://nextraterrestrial.com/pdf/Nextel.pdf

With that said, it should be very apparent to you why I believe so much in

the written word, how certain folks have a propensity to play it fast and

loose if given the chance. Never though would I have believed that someone

working for a Miss-Fortune company would trip himself or herself up so

easily. Could Ms. Rudely, however, be able to mitigate her damages by

apportioning blame on to her tutor?

I have a pal called Trevor. He is one of my "failed students" from

university where I tutored business-accounting. He has yet, however, to

thank me for encouraging him to drop out of his "business studies." Perhaps,

though, it has do with the fact that he has attention deficit disorder. I

had simply suggested, "instead of studying business which makes no sense

since business is all about human nature... more art form than it is science

and therefore you are better off studying art but of course if you cannot

draw you cannot make a living being an artist-painter but then you should at

least study the liberal arts as in Shake-spear, 'Oh what a tangled web...'

because the only thing you will get out of this faculty is how to commit

larceny, faculties to boot." Instead, Trevor dropped out altogether and now

mostly frets. He is, however, sadly, not alone. There are many who finished

university who would find comfort in spending time with my buddy who is

still good looking, in shape and has plenty of charm and charisma.

With that said, on July 18th at 11:24 AM Ms. Rudely emailed me:

"You are mistaken; I was not going to make a "he said, she said". I have

something else to talk to you about. What is your number?"

Now Angie pay very careful attention to your account representative's

"recap" of our telephone conversation and please explain to me why what she

had to say over the telephone to me couldn't have been dealt with via email

as I had wanted so as to avoid, "he said she said."

I just looked at your company's stock price. It seems to be trading at a

premium to book value of some $9 per share. Perhaps more to the point is the

fact that you folks are positioned way off the Bell Curve, i.e. a book value

of almost a negative $2 per share. And I would be willing to bet that

included in that negative $2 number is an item called "God-will."

With that said try not to test my patience any further although it seems you

along with Ms. Rudley are hell bent on wanting to serf this one out. I doubt

though that either of you have the "skill-ets" to really compete in the real

world of less talk and more action. One of the great things about surfing is

that there is just you and the wave; no sounds, no one going yack-c-ity

yack-c-ity yack yack yack, no need for laxatives. Real surfers, not just

folks who collect surfboards in their garages avoid at all cost folks who go

quack quack quack.

Recently I saw with "The ladyfriend" and my one step-kid Feast of Fools at

the "La Jolla Playhose" Theatre, which I am sure you know, is "akak" mime.

By the way I consider ALL the kids mine. There is one scene where all you

hear is quack quack quack and another scene of this man who must be at least

50 if he is a day sitting in an oversized "hi-cheer" making fun of parents

who plaster all sorts of "make up" on their faces day in and day out while

cooking up a storm. How long do you think it takes a baby to realize that

"its" parents are not Gods but "its?" How long before they work out that

they are a bunch of hypocrites? Trust me when I tell you that both my

step-kids are a step ahead of both their parents as well as me. I still,

however, win at chess but not for long since I no longer have time to play

the game although with that said the "wars" we will be waging on the

NextraTerrestrial array of websites in the future will be very much like

what you see when one person plays against a wall of chess players, never

though do I have my back against the wall. That would be enough to make me

go crazy. Been there, done it.

A friend of mine lives right across the street from the Theatre just off La

Jolla Farms road. He is a cardiologist and his wife, whose name is also

Angie is an anesthetist. Over the course of the past month in between

training my dog, Pypeetoe, for the next Iron Man and finishing up on several

shareholder class action lawsuits already in the works I have been writing

about the drawbacks of "sucking on the hind tit."

Where do think this insensitivity all begins? It certainly seems reasonable

that breastfeeding is what nature intended but why do you think the breasts

were positioned so close to the human mouth? Could it be that nature had

already worked out the "byte" business way ahead of time as we know it, that

garbage in results in garbage out, that while breastfeeding our children we

should be ever so careful to teach them right, TO CHEW ON OUR WORDS BEFORE

UTTERING A SOUND, MINDFUL OF THE CHILD WHO LISTENS SO WELL AS HE SUCKS ON

THE NIPPLE AT TIMES PAINFUL TO THE MOTHER PERHAPS ANOTHER SIGN THAT THE

CHILD WHO CANNOT TALK IS TRYING TO PARENT THE PARENT THAT HE-SHE IS NOT

ALTOGETHER DEAF DUMB AND BLIND.

With that said, the "Frightening" guy told me a story yesterday that really

got my attention. His wife is Danish and as you know some of the best pigs

come from that part of the world. About decade or say ago one very wealthy

farmer was with his young kid near one of the pig pens and the phone rang in

the house. The farmer went inside. When he returned he found the pigs had

killed and were now eating his kid. He went back into the house to get his

gun and then killed all the pigs before shooting himself.

The only story I know that doesn't even come close is what happened to

another friend of mines mother a few years back. She was visiting a game

reserve in South Africa where I grew up and was returning to the pool area

where she had left her sandals. After a while her husband got concerned and

went to check on her and found she had become dinner to a pride of lions.

With that said, I have worked out that the only way to hold folks

accountable is to attack their pride. Companies have built in to their cost

structure the price of paying it fast and loose, of hiring, training and

tolerating mediocrity. Until such time that we get with the program, start

paying attention to sum of the signposts out there that were put in place

ions ago the pigs amongst us are going to continue at the tough. Eventually

we will all be consumed. I live each day like it is my last making certain

as best I can that there are no loose ends which will only serve to trip up

those who continue to play it fast and loose. The executor of my estate is

exceedingly competent. Check him Devin Standard at just one of his websites;

http://quasark.com/

Now take a deep breath and take care of my business. The damage is clearly

done. Now it is just a question of how I go about collecting. I never allow

myself to become part of someone else's' collateral damage. I focus on the

small stuff that is wrong with the system akin to each one of our DNA which

has "damage" built into it but which fortunately with advances in

"discoveries" that now begin to be dealt with. Unfortunately, fixing our DNA

doesn't alleviate the problems endemic, systemic to our human nature, which

is now much more than epidemic; it has now metastasized.

Have you ever thought why nature had us "fair wethered" folk more

susceptible to skin cancer? Who do you think are really the chosen race to

lead us out of this rat hole?

It is all a matter of what is "revealed" to us. Go read Stephen Hawkings The

Universe in a Nutshell or simply wait for my Manager Minute One. Don't,

however, wait one minute [Ms.] manager to get your butt into gear.

A very disappointed customer.

Gary S. Gevisser

From: Gary S. Gevisser [gevisser@pacbell.net]

Sent: Saturday, July 20, 2002 12:18 PM

To: Angi Tschirren

Cc: Kking; Kathy Murry; Frevs. G; Cheryl Rutley; Newell

Subject: Things big and small

Dear Angie,

This is really starting to get interesting although the executor of my estate would undoubtedly say, "Frightening!" At NextraTerrestrial we will be covering all sorts of subjects including psychiatry but there will now be another "war front" which for the moment I will refer to as "The Next-i-tails for the seeing AND those seeking empowerment." Do you remember if we covered why nature had us lose our tails to mention just in passing why cats rarely sniff the butts of mice to mention even less why panties are such big sellers or why nature invented Daddy longlegs and not Mother longlegs? So much for name calling, wouldn't you agree?

Butt your pupil, Cheryl Rudely, must have thought that during my month long hiatus, short by 15 minutes, I must have lost my mind. What is, however, more important is what you were thinking given the fact that back on June 12th in response to your email thanking me for giving you a moral boost I had said,

"... butt is full to mention little of how easy it is to uncover folks by paying attention to their written word. It is rare that I praise someone just for what I hear because most often what one hears is out of context especially when listening in to others conversations."

Now you will see how stiletto my "write" can be when I get pushed against a wall.

With that said, click on below to get a summary of all of our communications. If I have missed an email or tTOo please let me know and we will update the website.

http://nextraterrestrial.com/pdf/Nextel.pdf

With that said, it should be very apparent to you why I believe so much in the written word, how certain folks have a propensity to play it fast and loose if given the chance. Never though would I have believed that someone working for a Miss-Fortune company would trip himself or herself up so easily. Could Ms. Rudely, however, be able to mitigate her damages by apportioning blame on to her tutor?

I have a pal called Trevor. He is one of my "failed students" from university where I tutored business-accounting. He has yet, however, to thank me for encouraging him to drop out of his "business studies." Perhaps, though, it has do with the fact that he has attention deficit disorder. I had simply suggested, "instead of studying business which makes no sense since business is all about human nature... more art form than it is science and therefore you are better off studying art but of course if you cannot draw you cannot make a living being an artist-painter but then you should at least study the liberal arts as in Shake-spear, 'Oh what a tangled web...' because the only thing you will get out of this faculty is how to commit larceny, faculties to boot." Instead, Trevor dropped out altogether and now mostly frets. He is, however, sadly, not alone. There are many who finished university who would find comfort in spending time with my buddy who is still good looking, in shape and has plenty of charm and charisma.

With that said, on July 18th at 11:24 AM Ms. Rudely emailed me:

"You are mistaken; I was not going to make a "he said, she said". I have something else to talk to you about. What is your number?"

Now Angie pay very careful attention to your account representative's "recap" of our telephone conversation and please explain to me why what she had to say over the telephone to me couldn't have been dealt with via email as I had wanted so as to avoid, "he said she said."

I just looked at your company's stock price. It seems to be trading at a premium to book value of some $9 per share. Perhaps more to the point is the fact that you folks are positioned way off the Bell Curve, i.e. a book value of almost a negative $2 per share. And I would be willing to bet that included in that negative $2 number is an item called "God-will."

With that said try not to test my patience any further although it seems you along with Ms. Rudley are hell bent on wanting to serf this one out. I doubt though that either of you have the "skill-ets" to really compete in the real world of less talk and more action. One of the great things about surfing is that there is just you and the wave; no sounds, no one going yack-c-ity yack-c-ity yack yack yack, no need for laxatives. Real surfers, not just folks who collect surfboards in their garages avoid at all cost folks who go quack quack quack.

Recently I saw with "The ladyfriend" and my one step-kid Feast of Fools at the "La Jolla Playhose" Theatre, which I am sure you know, is "akak" mime. By the way I consider ALL the kids mine. There is one scene where all you hear is quack quack quack and another scene of this man who must be at least 50 if he is a day sitting in an oversized "hi-cheer" making fun of parents who plaster all sorts of "make up" on their faces day in and day out while cooking up a storm. How long do you think it takes a baby to realize that "its" parents are not Gods but "its?" How long before they work out that they are a bunch of hypocrites? Trust me when I tell you that both my step-kids are a step ahead of both their parents as well as me. I still, however, win at chess but not for long since I no longer have time to play the game although with that said the "wars" we will be waging on the NextraTerrestrial array of websites in the future will be very much like what you see when one person plays against a wall of chess players, never though do I have my back against the wall. That would be enough to make me go crazy. Been there, done it.

A friend of mine lives right across the street from the Theatre just off La Jolla Farms road. He is a cardiologist and his wife, whose name is also Angie is an anesthetist. Over the course of the past month in between training my dog, Pypeetoe, for the next Iron Man and finishing up on several shareholder class action lawsuits already in the works I have been writing about the drawbacks of "sucking on the hind tit."

Where do think this insensitivity all begins? It certainly seems reasonable that breastfeeding is what nature intended but why do you think the breasts were positioned so close to the human mouth? Could it be that nature had already worked out the "byte" business way ahead of time as we know it, that garbage in results in garbage out, that while breastfeeding our children we should be ever so careful to teach them right, TO CHEW ON OUR WORDS BEFORE UTTERING A SOUND, MINDFUL OF THE CHILD WHO LISTENS SO WELL AS HE SUCKS ON THE NIPPLE AT TIMES PAINFUL TO THE MOTHER PERHAPS ANOTHER SIGN THAT THE CHILD WHO CANNOT TALK IS TRYING TO PARENT THE PARENT THAT HE-SHE IS NOT ALTOGETHER DEAF DUMB AND BLIND.

With that said, the "Frightening" guy told me a story yesterday that really got my attention. His wife is Danish and as you know some of the best pigs come from that part of the world. About decade or say ago one very wealthy farmer was with his young kid near one of the pig pens and the phone rang in the house. The farmer went inside. When he returned he found the pigs had killed and were now eating his kid. He went back into the house to get his gun and then killed all the pigs before shooting himself.

The only story I know that doesn't even come close is what happened to another friend of mines mother a few years back. She was visiting a game reserve in South Africa where I grew up and was returning to the pool area where she had left her sandals. After a while her husband got concerned and went to check on her and found she had become dinner to a pride of lions.

With that said, I have worked out that the only way to hold folks accountable is to attack their pride. Companies have built in to their cost structure the price of paying it fast and loose, of hiring, training and tolerating mediocrity. Until such time that we get with the program, start paying attention to sum of the signposts out there that were put in place ions ago the pigs amongst us are going to continue at the tough. Eventually we will all be consumed. I live each day like it is my last making certain as best I can that there are no loose ends which will only serve to trip up those who continue to play it fast and loose. The executor of my estate is exceedingly competent. Check him Devin Standard at just one of his websites;

Now take a deep breath and take care of my business. The damage is clearly done. Now it is just a question of how I go about collecting. I never allow myself to become part of someone else's' collateral damage. I focus on the small stuff that is wrong with the system akin to each one of our DNA which has "damage" built into it but which fortunately with advances in "discoveries" that now begin to be dealt with. Unfortunately, fixing our DNA doesn't alleviate the problems endemic, systemic to our human nature, which is now much more than epidemic; it has now metastasized.

Have you ever thought why nature had us "fair wethered" folk more susceptible to skin cancer? Who do you think are really the chosen race to lead us out of this rat hole?

It is all a matter of what is "revealed" to us. Go read Stephen Hawkings The Universe in a Nutshell or simply wait for my Manager Minute One. Don't, however, wait one minute [Ms.] manager to get your butt into gear.

A very disappointed customer.

Gary S. Gevisser

From: Gary S. Gevisser [gevisser@pacbell.net]

Sent: Friday, July 19, 2002 10:37 AM

To: Rutley, Cheryl

Cc: Angi Tschirren

Subject: RE: Cancellation

Please provide me with the name, telephone number and email address of your supervisor.

From: Rutley, Cheryl [Cheryl.Rutley@Nextel.com]

Sent: Friday, July 19, 2002 9:13 AM

To: 'Gary S. Gevisser'

Subject: Cancellation

Gary,

Per our conversation, you will be canceling the phones. You have the number

to call and to have them shut off. As I explained I cannot do that; only the

customer can cancel the service.

And to recap our conversation (which I never got anything more said than the

above statement and the 800 number needed to call) you said some really

nasty things to me; and then hung up.

In the future, TRY BEING DIRECT. IF YOU WANT SOMETHING- SAY IT. You've used

several references to your past experiences, and analogies. But I am your

Nextel rep, not your psychiatrist. You never let me know; is your phone not

working? Do you need to be trained on the internet service? Are you having a

problem with your internet service? You never let me know. I also don't have

a problem with any of my emails; they have been polite and direct (perhaps

misinterpreted if you saw anything other than trying to take care of your

needs and develop a successful business relationship).

Remember Gary, I called you several times, and you never returned one phone

call.

I will gladly mail you out some labels and you can send the phones back.

Best of luck to you.

From: Gary S. Gevisser [gevisser@pacbell.net]

Sent: Thursday, July 18, 2002 5:51 PM

To: Angi Tschirren

Cc: Cheryl Rutley

Subject: RE: NEXT-[et] EL....as in Nextraterrestrial

Dear Angie, obviously I wasn't "mistaken" - Cheryl's words, "I have something else to talk to you about" are in fact more of the same nonsense I have got from her from the beginning. After giving me an 800 number to call and telling me "I cannot cancel you myself. I am just your account representative...I don't understand why you are canceling the service...It will still cost you $20..." I hung up on her because it didn't seem like I was really getting through to her.

She did sound genuinely surprised that I had never used the service though. I managed to throw in that everyone else who I had copied in our communications didn't seem to have a problem understanding why I wouldn't want another Nextel sales account rep which is one of the other things she suggested. Tell me Angie why would I want another "Cheryl Rudely" [sic]?

Your deafening silence also speaks volume. Of course when I first visited your offices in Mission Valley I had overheard you "toilet training" one individual giving someone on the other end of the line some very good but very basic suggestions; for all I know it could have been your baby brother or sister, boyfriend, girlfriend just saying to themself, "blah blah blah."

As I told you I ran almost 20 years ago a very successful marketing-publishing company where most of our sales were done by telemarketers. We constantly brought in trainers, the very best in the country at the time. We were pioneers in the industry, certainly in the insurance industry where we dominated. We sold management and marketing systems which included millions of newsletters that in turn where mailed to folks like you and me telling us how we should go about mitigating our risks. The average sales ran into several thousand dollars as much as $5,000 and sometimes more. Over a period of 5 years while I was running the company I don't think I could have counted on both hands the number of sales that were returned because a salesperson "didn't get it." Remember now, we were mostly soliciting new business. Most of the sales were "cold calls." Never once did I take an angry call from one customer and trust me when I tell you I had my finger on the pulse of the organization. The company was down the tubes when I was brought in and by the time I left the principal shareholder who was has difficulty scraping together enough money "stealing from Peter to pay Paul" was now living in Lawrence Welks' little estate just down the road from Ronald Reagan in the Pacific Palasades driving a spanking new Rolls Royce while his wife had the better Bentley. In the end she got it all.

I came to you folks primed. I was very eager to get started. I traveled all the way into Mission Valley referred down there by another sales rep by the name of "Billy" since I wanted to get my telephones that very day. Only when Cheryl was finished showing me her struthers, strutting in and out of the cafeteria constantly looking for help from other sales people did she finally tell me that I couldn't leave with the phones, that they would have to be delivered to me. And the rest is now fully documented in emails as to what happened next.

Just because you make perfect sense in one setting doesn't mean you are perfect, that you couldn't improve. Perhaps why you felt you needed a boost, a rise in other words, is because something is very wrong within your organization, that the fish is very possibly rotten from the head down and it is so far only coming down in trickles. Remember my bottoms up schooling, how the culture of an organization rises from just examining how the janitor is appreciated, often one doesn't need to reach the executive suites to know exactly the source of the stench. One of the things I never allow to happen is to become part of someone else's collateral damage. Since I know for certain it all comes out in the bottom I make it my business try and stay away from trouble the minute I get a whiff.

The time is now 5:40 pm on my computer clock. I began calling the 800 number at around 4:55pm. Shay in the retention department answered, She told me "I cannot disconnect all of the phones ... I can transfer you to another retention department. She wished me "Good luck." A guy by the name of Tom answered, "Hi...you are lucky. You are the only Gevisser in the database...You are actually speaking to the wrong department. You need to be talking with the telesales return department...Mr. Gevisser, if I am going to have to spell everything out ...I don't have the time to wait while you type away. Are you ready for me to transfer you to them?" Tom pressed a few buttons that caused severe pain in my one ear and then I heard, "Your call is very important to us..." Just a minute ago the phone call was disconnected. It may have been because another call was coming in. And so another almost hour of my time has been wasted. Someone is going to pay for it of that you can bet your bottom dollar.

Please Angie, I am pleading with you make this easy on yourself. Just do the right thing.

Gary

ps: I am copying several colleagues and friends of mine on this communication to give me their input just in case I missed something.

From: Gary S. Gevisser [gevisser@pacbell.net]

Sent: Thursday, July 18, 2002 11:40 AM

To: Rutley, Cheryl

Cc: Angi Tschirren

Subject: RE: NEXT-[et] EL....as in Nextraterrestrial

858-792-2379 or on my cell phone 858-735-NEXT

From: Rutley, Cheryl [Cheryl.Rutley@Nextel.com]

Sent: Thursday, July 18, 2002 11:24 AM

To: 'Gary S. Gevisser'

Subject: RE: NEXT-[et] EL....as in Nextraterrestrial

Gary,

You are mistaken; I was not going to make a "he said, she said". I have

something else to talk to you about. What is your number?

From: Gary S. Gevisser [gevisser@pacbell.net]

Sent: Thursday, July 18, 2002 11:11 AM

To: Rutley, Cheryl

Cc: Angi Tschirren

Subject: RE: NEXT-[et] EL....as in Nextraterrestrial

Cheryl, at this time there is nothing to talk about. I do not want there to be a situation of "he said, she said." Do as I ask. How you decide to conduct yourself in the future with other clients is your business. I hope you will learn something from having wasted so much of my precious time.

I will not make your business my business unless of course you dont do what I ask. If I am not clear about what I want you to do then please explain in print.

Gary

From: Rutley, Cheryl [Cheryl.Rutley@Nextel.com]

Sent: Thursday, July 18, 2002 9:26 AM

To: 'Gary S. Gevisser'

Subject: RE: NEXT-[et] EL....as in Nextraterrestrial

Hi Gary,

I just left you another message. Please give me a call at 619-718-3656.

Thanks,

Cheryl

From: Gary S. Gevisser [mailto:gevisser@pacbell.net]

Sent: Thursday, July 18, 2002 8:13 AM

To: Rutley, Cheryl

Cc: Angi Tschirren

Subject: RE: NEXT-[et] EL....as in Nextraterrestrial

Dear Cheryl,

It is impossible for me to give you a "sweat and short" answer

to your "seamingly pimple" question "How's everything going?."

Back in late 1993 I wrote a memo to a "a couple" -- they were not though

your typical husband and wife team. In a nutshell it addressed how

management often times obfuscate their non-stellar performance by engaging

in all sorts of distracting tactics to mention little of their being a "hero

some gain" strategic objective when one party gets to enjoy the spoils of

victory at the other party's expense.

With that said, I thought I might hear a more elaborate response to my

earlier email to

you back on June 14th that I thought spelled things out pretty clearly, i.e.

that I was not exactly amused with your poor performance, specifically your

"dia-la-tribe" earlier in the day, "...I also need to set the expectation

clear from the beginning..., but that does

not mean I don't have anything else to do. I am ...I cannot."

The words, "I am" go back to the beginning of time, wouldn't you agree?

With that said, I will now be returning the four telephones along with the

data cable that did eventually arrive. Please let me know where I should

send the package; in other words please provide me with shipping

instructions including prepaid "labeling." Please also make certain that not

one cent is charged to my credit card.

I hope though that you continue check in with us at NextraTerrestrial and

how we deal with folks who derive great enjoyment in exceeding the limits of

their small authority, i.e. evil doesn't come with a pointed tail and a

pitched fork.

Perhaps, in time you will learn more about how important it is to listen AND

remember before you decide to say anything, chew on it, be prepared to write

it down on paper otherwise toss it into the wastepaper basket, click on once

again below

http://www.nextraterrestrial.com/images/3-17-02/new%20temporary%20website/pa

ge16.htm

One thought I have before you send out something have your trainer check it

out tTOo.

Sincerely,

Gary S. Gevisser

From: Rutley, Cheryl [mailto:Cheryl.Rutley@Nextel.com]

Sent: Tuesday, June 18, 2002 8:28 AM

To: 'Gary S. Gevisser'

Subject: RE: NEXTEL

Hi Gary,

I'll try and give ya a call again. I left a message on your cell phone!

How's everything going? Hopefully the data cable will arrive today.

Have a great day!

Cheryl

From: Gary S. Gevisser [mailto:gevisser@pacbell.net]

Sent: Monday, June 17, 2002 9:02 PM

To: Rutley, Cheryl

Subject: RE: NEXTEL

hello to you. On what number did you leave me a voicemail... NO DATA

CABLE///.../// DID YOU RECEIVE MY EMAIL FROM FRIDAY EVENING JUST BEFORE 6?

GARY

From: Rutley, Cheryl [mailto:Cheryl.Rutley@Nextel.com]

Sent: Monday, June 17, 2002 5:37 PM

To: 'Gary S. Gevisser'

Subject: NEXTEL

Hi Gary!

I just left you a voicemail message. Just wanted to follow up and make sure

you have rec'd the data cable okay.

Hope all is well....

Sincerely,

Cheryl

From: Gary S. Gevisser [gevisser@pacbell.net]

Sent: Friday, June 14, 2002 5:45 PM

To: Rutley, Cheryl

Subject: RE:

Normally I start at the bottom and work backwards, part of the "bottoms up schooling" I have mastered over my relatively short-career; it is, however, a career that you may at some point decide to examine more closely, no doubt giving me a pointer or tTOo along the way, never though should you give anyone the finger, since you know that when one points at someone there are four fingers pointed backwards. If we dont continue to learn in our old age whatever will become of those we mentor, wouldnt you agree?

In the event that I was distracted by all the images around me as I patiently waited for you to gather your materials to mention little of your wits, mentioning even less the excellent support you got from the other gentleman, please refresh if you would my "expectation" as it relates specifically to why I had driven all the way to Mission Valley. In other words, please recall for me what it was that I had told you about "billy."

Ms. Rutley, we are going to take this one step at a time.

Sincerely,

Gary S. Gevisser

ps. Before I began working on nextraterrestrial I cut my teeth on footsak.com. Footsak is South African slang for "giving someone a kick in the rear" a far cry from a "kick in the teeth."

From: Rutley, Cheryl [Cheryl.Rutley@Nextel.com]

Sent: Friday, June 14, 2002 10:47 AM

To: 'Gary S. Gevisser'

Subject: RE:

Hi Gary,

Is your phone not running? Please let me know. I also need to set the

expectation clear from the beginning. I am your account rep, but that does

not mean I don't have anything else to do. I am actually in outside sales,

so I may be hard to get a hold of at times. As your account rep, there are

certain things that I can handle, and certain things that I cannot.

I will help you out with billing issues, ordering accessories, ordering

phones, and most importantly direction. If you have a question or service

issue, I can tell you where to go (as you become more familiar with Nextel,

you will already know).

At any rate, strictly speaking of your phones, here are the numbers:

760.594.1457- Danielle

760.594.1458- Jonathin

760.594.1459- Marie

760.594.1460- YOU

(These numbers can also be found on the box, which is why I didn't call you

or email you. Most people see them.)

Again, please let me know if your phone is not working or something. You

should expect that data cable in the next few days.

Have a great weekend!

Sincerely,

Cheryl Rutley

From: Gary S. Gevisser [mailto:gevisser@pacbell.net]

Sent: Friday, June 14, 2002 8:55 AM

To: Rutley, Cheryl

Subject: RE:

cheryl-what is the telephone number for the phones...why not call me to

check on things just to make sure I didnt get washed away in the surf but

dont assume I am all washed up either? I think I was very clear with you as

to why I bothered to come all the way into Mission Valley; my mission being

two fold, one to walk out of there with a phone otherwise I could have

simply done things with "Billy" over the phone saving us all what is surely

now going to receive a mention in my book Manager Minute One. There is a

further point, point #3, everything is in 3s with me. I am into playing hard

as well as working hard; games all important, sporting games that is, not to

be confused with head trips; those I leave for my girlfriend when we travel

and we travel "quite a byte" [sic].

I suggest you make absolutely certain that the service you are putting me on

gets up and running in short order and that you conitue to monitor that I am

in fact getting the best possible deal you offer your most valued customer.

Now if for any reason you dont consider me in the ranks of your "most valued

customer" then all you need to do is tell me so along with an explanation of

what it would take to become one. I am assuming you have checked out my

website that remains under construction but there should be enough there for

you to know that when I mean business I mean business. In that regard I will

forward to you an email I sent a restaurant owner trying to make several

points in one including that mountains start out small as in "mole holes"

and if we dont pay attention to the moles on our skin they can turn

deadly...balancing out the benefits of thick skins with the need to remain

sensitive to one another is one of life's challenges.

Take care,

Gary

From: Rutley, Cheryl [Cheryl.Rutley@Nextel.com]

Sent: Thursday, June 13, 2002 4:11 PM

To: 'Gary S. Gevisser'

Subject: RE:

Hi Gary!

The phones were shipped directly from the warehouse, so I wasn't able to put

a note in it. The data cable was shipped separately- will arrive within the

next few days.

Hope all is well!

Cheryl

From: Tschirren, Angi

Sent: Thursday, June 13, 2002 4:09 PM

To: 'Gary S. Gevisser'

Cc: Rutley, Cheryl

Subject: RE:

Gary,

I think it was Cheryl, wasn't it? The phones are shipped directly from

the warehouse, so she wouldn't have the opportunity to include a note. She

could help you with learning the phone.

Cheryl,

Could you give Gary a call?

Thanks,

Angi

From: Tschirren, Angi [Angi.Tschirren@Nextel.com]

Sent: Thursday, June 13, 2002 3:48 PM

To: 'Gary S. Gevisser'

Subject: RE:

Sorry, I have not been able to reply until now as I have been in class.

Anyway, to answer your question, the SIM pin is (4) zeros.

From: Gary S. Gevisser [mailto:gevisser@pacbell.net]

Sent: Thursday, June 13, 2002 2:23 PM

To: Angi Tschirren

Subject:

Angi -- i managed to turn on the cell phone but it now asks for a pin

number? I am not a very high tech person, much more into the high touch...

Please help. gary

From: Gary S. Gevisser [mailto:gevisser@pacbell.net]

Sent: Thursday, June 13, 2002 1:45 PM

To: Angi Tschirren

Subject:

Angi hi -- i got my telephones yesterday but i dont even know my telephone

to mention little of there being no connection device to my computer... no

note from the sales rep... dont know what i did with her business card

otherwise i would email her directly...

Hope all is well.

Gary

From: Gary S. Gevisser [gevisser@pacbell.net]

Sent: Wednesday, June 12, 2002 7:22 AM

To: Tschirren, Angi

Subject: RE: Nextraterrestrial

...working backwards I have found helps keep things in perspective given how quick we are prone to forget.. but that is only one perspective that I subscribe to...it is all about multi-face-it-ted, tTOo faced made to look odd, the rest to embrace. I read very little, again it is all relative but I would be interested in your critic of the oz principle. I dont think I say anything that hasnt been said before; my "mentor" is pythagoras yet we have no record of any of his writings, in other words I try not to assume anything. I did buy a book the other as a result of my hairdresser recommending it, the four agreements, and to the credit of its author the cover said it all and i am told it is a best seller; proof positive that you can in fact not only tell a book by its cover but how success, especially financial success tends to add layer upon layer of bullshit until the butt is full to mention little of how easy it is to uncover folks by paying attention to their written word. It is rare that I praise someone just for what I hear because most often what one hears is out of context especially when listening in to others conversations.

When however I hear competency combined with integrity to mention little of listening carefully to the needs of others it is hard for me to stay still, far different than when I hear nonsense, always trying to remember to convey even to the most outragious a way out, to take a deep breath which is best achieved while "standing still." I will forward to you a not so little email i sent a restaurant owner the day before yesterday after he intervened to help resolve a problem i had with the managers of his two restaurants. Come to think of it i dont remember telling him nor his managers that it was time to "stand still" let alone take a deep breath.

I would very much like to get your input as we put our war-peace-perpetual machine into motion. Also I am a little dissapointed with the response from my saleslady at Nextel. I have yet to receive the equipment and you may recall my purpose for coming all the way to mission valley was to expedite the mission. I had first discussed my needs over the telephone with one of your reps by the name of billy who suggested that although he wouldnt earn a commission on the transaction the best way for me to get going immediately was to head south. So far all i have to show for my trouble was running into you which by the way more than makes up for the poor performance of that sales rep who simply proves out the rule that despite having the best of teachers not everyone listens as hard as they should...ipsofacto there is room to improve... competition is part of our nature, i.e. STABLE; you can dress them up but you cannot always take them out to the finest of restaurants, Pacifica Del Mar to boot.

Gary

From: Tschirren, Angi [mailto:Angi.Tschirren@Nextel.com]

Sent: Saturday, June 08, 2002 1:38 PM

To: 'gevisser@pacbell.net'

Subject: Nextraterrestrial

Gary,

I wanted to thank you again for taking the time to talk with me the other

day. I too, believe that most things happen for a reason. You have no

idea, how timely our meeting was for me. I really needed your kind words

and encouragement. Even the most positive attitude needs a 'booster shot'

every once in awhile. Please know you boosted me when I needed it most.

Anyway, I went on your site and wanted to share a few thoughts about it.

The mission statement stirred many of them (thoughts). For many years I

have been fighting the fight to help friends, family, aquaintances,

employees, etc. understand that we are all responsible for the choices we

make. And therefore we are accountable for the results of those choices. I

say 'fighting the fight' because this task of sharing this belief can be

quite a challenge... challenging, frustrating, and in many cases rewarding

all at the same time. I must say it is so refreshing when I run accross

tharare individuals who already share in the belief of this very basic

concept. Especially when so many, are just as strong in the belief that

they are victims of their circumstances. I'll leave it at that... but know,

I could go on and on about this topic, as I am beyond passionate in this

same belief.

Have you ever read The Oz Principle? This book is about this very topic. I

am in the process of reading it right now. It discusses this epidemic (lack

of accountability) and how it affects society, and more specifically

organizations.

I am very interested in hearing more. I am very interested to find out how

I may become more successful at sharing this 'grandiose' idea!

Angi Tschirren

Area Sales Training Manager

San Diego, Las Vegas, Inland Empire

Nextel: (619) 954-0999

iNext: 6-648-5865

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