From: Gary Gevisser
Sent: Thursday, May 10, 2007 8:38 PM PT
To: Tatiana Gilliot
Subject: Re: GROW UP...protocol..PROTOCOL... RE: American Eagle

 

Here you are writing in "black and white" a whole bunch of nonsense, combining letters making them into words suggesting in no uncertain terms BUT in a roundabout way everybody should be trusted to do their "own thing" so long as it doesn’t interfere with your "gravy train" which is to help those captains of industry who have stolen the most get over their feelings of guilt.

 

Where is your shame?

 

Moreover, you don’t even have the courage to provide your point of view of the DAAC which suggests what else other than they butter your bread?

 

What other reason do you have for me to "STOP IT"?

 

Don't you at least find me entertaining if not charmingly naive?

 

I might come through to Belgium on my next trip to Europe.

 

Would you be interested in setting up a debate with a handful of your clients interested in why they can no longer count on people such as yourself way down the DAAC pyramid to continue doing their "bidding"?

 

In other words it is getting a little old the angel-mother Teresa look, not to mention saying touchy, feely things such as "if each one of us does at least one good thing each and every day to help someone else" while looking constantly the other way as our hands get blackened by those who we know for a fact are getting more than their fair share of the graft!

 

Grow up!

Tatiana Gilliot <tatiana.gilliot@skynet.be> wrote:

PLEASE STOP IT

Just take me off your list

----- Original Message -----

From: Gary S. Gevisser

To: 'Tatiana Gilliot'

Sent: Thursday, May 10, 2007 4:08 PM

Subject: RE: PROTOCOL... RE: American Eagle

 

You “love”, i.e. trust and respect people?

 

Does that mean you trust and respect the DeBeers-Anglo American Cartel?

 


From: Tatiana Gilliot [mailto:tatiana.gilliot@skynet.be]
Sent: Thursday, May 10, 2007 7:07 AM
To: Gary S. Gevisser
Subject: Re: PROTOCOL... RE: American Eagle

 

Everyone has his way to become more aware and i love and respect people enough to leave them doing their own choices in life.

----- Original Message -----

From: Gary S. Gevisser

To: 'Tatiana Gilliot'

Sent: Thursday, May 10, 2007 3:45 PM

Subject: RE: PROTOCOL... RE: American Eagle

 

What do you mean by “I believe it”?

 


From: Tatiana Gilliot [mailto:tatiana.gilliot@skynet.be]
Sent: Thursday, May 10, 2007 6:30 AM
To: Gary S. Gevisser
Subject: Re: PROTOCOL... RE: American Eagle

 

I believe it but i would appreciate to be taken off your list.

Thanks for understanding,

Have a great day,

Tatiana

----- Original Message -----

From: Gary S. Gevisser

To: 'Tatiana Gilliot'

Sent: Thursday, May 10, 2007 3:22 PM

Subject: RE: PROTOCOL... RE: American Eagle

 

Have you given thought to what positive impact you could have on humanity by making your clients more aware of the Diamond Invention?

 


From: Tatiana Gilliot [mailto:tatiana.gilliot@skynet.be]
Sent: Wednesday, May 09, 2007 10:54 PM
To: Gary S. Gevisser
Subject: Re: PROTOCOL... RE: American Eagle

 

Please Gary could you take me off your mailing list.

Thanks,

Tatiana

 

----- Original Message -----

From: Gary S. Gevisser

To: 'Bowler, Peter'

Cc: 'Eichorst, Karaleen'

Sent: Thursday, May 10, 2007 2:07 AM

Subject: PROTOCOL... RE: American Eagle

 

Dear Mr. Bowler,

 

This matter involves not only the use of an aircraft in the commission of a crime, theft of approximately $35,000 in valuables, mostly gold grain also known as gold shot that was taken out of my hand luggage, on the ground at San Diego commuter airport on April 3rd, flight 3086, departure time 5:55 PM PST, but after I reported the crime to American Eagle I received a retaliatory threatening phone call from your San Diego General Manager.

 

I have considerable amount of “back up” material including emails starting on April 12th to AmericanAirlines.wecaare001@aa.com, confirmation # I2007/04-22134-00008-001 which I don’t have easy access to currently.

 

I can, however, provide you with the essence of my “complaint” by having you look at a series of emails between myself and Mr. Steve Terry, General Manager of American Eagle, San Diego that began on Friday, April 27th, continued in to the weekend, ending Monday, May 1st after I responded to Mr. Terry with straightforward follow up questions resulting from Mr. Terry’s last email where he described a bizarre breakdown in protocol.

 

There can be no mistaking the purpose of Mr. Terry’s ill-conceived decision on Tuesday, May 1st to call me on my cell phone [1-858-735-6398], the call beginning at 8:56 AM PST and lasting 2 minutes and 56 seconds.

 

It was crystal clear that Mr. Terry had no purpose to call me other than to intimidate me to “cease and desist”, letting me know in no uncertain words that that he and his superiors had taken the decision, in his words,

 

to now hand this matter over to the TSA for them to investigate why it is that you are traveling outside of the country with so much money?

 

Below are the emails between myself and Mr. Terry:

 

From: Gary S. Gevisser
Sent: Monday, April 30, 2007 5:07 PM
To: Terry, Steve - [mailto:Steve.Terry@aa.com]
Subject: Why weren't the passengers notified immediately while the plane was still on the ground that there was a "problem" with valuables separating from their hand luggage?

 

Bear in mind the passengers numbered no more than 20 and were seated very patiently having never been advised until we got to the steps of the plane that our hand luggage would be taken out of our possession, not to mention hand luggage that had been passed through x ray machines which would have kept a digital photo for how long you think?

 

Why weren’t the passengers notified if not in flight then immediately when we arrived in Los Angeles some 30 minutes later?

 

Furthermore, I assumed that since you emailed me on Saterday you were focused as I am in getting to the bottom of this rather unfortunate incident.

 

Did you ever receive an “incident report” I filed with your parent company, American Airlines over the Internet?

 

Did you file any report with your superiors?

 

Did your baggage handlers tell you how much money was “returned to the only bag that was unzipped”?

 

How much time would you say was spent going through all the passengers’ luggage to make certain that no other bags were unzipped?

 

Please run by me, since you were on the scene picking up the gold, what thoughts were going through your mind as the best and most efficient way to notify the passenger who you would have assume was oblivious to all the fuss going on below, of their “misfortune”?

 

Have you thought to ask me how much gold as well as a 1909 Lincoln penny is missing?

 

In all the years you have worked for both American Airlines and American Eagle have you ever come across small gold nuggets just lying on the Tarmac?

 

Have you read the most current editorial in the back of American Airlines’ in-flight American Way magazine, page 124 titled, Liar, Liar?

 


From: Terry, Steve - [mailto:Steve.Terry@aa.com]
Sent: Monday, April 30, 2007 3:26 PM
To: Gary S. Gevisser
Subject: RE: Why is it taking so long for you to respond to these straightforward questions?.... steve

 

Mr. Gevisser,

 

With all due respect I talked to you on Friday April 27 consequently I am off on weekends and returned today Monday April 30th.  As you probably know when you take off for two day’s there is two day’s of work piled up waiting to be completed! 

 

It is very unfortunate that someone had left a pocket unzipped and their money and this gold fell out.  The money was found immediately and returned to the only bag that was unzipped, but unfortunately the gold was not seen until the aircraft was closed and ready for departure.  What was found was several little gold pieces and one small gold bar (with 14K printed on it).  After the aircraft pulled out what gold we saw on the ground was picked up and placed in an envelope and immediately put into our safe.

 

If you have any questions please do not hesitate to contact me.

 

Steve

Steve Terry | General Manager | San Diego International Airport - SAN 3225 North Harbor Dr. Suite 109, San Diego, CA 92101| O 619.231.7202 | C 619.794.7925 | F 619.231.7204 | American Eagle®


From: Gary S. Gevisser
Sent: Monday, April 30, 2007 1:47 PM
To: Terry, Steve - [mailto:Steve.Terry@aa.com]
Subject: Why is it taking so long for you to respond to these straightforward questions?.... steve

 

Bear in mind the first thing you told me when we spoke for the second time on April 27th, the 7 minute and 36 second phone call beginning at 10:49 AM Pacific Standard Time how very “saddened” and “concerned” you were when your baggage handlers rushed in to your office to notify you of the all the gold that had “fallen” out of my hand luggage that then caused you to rush down to the plane, still standing on the tarmac, before getting on your “hands and knees” to pick up from on the ground as well as what was in the plane what amounts to the most extraordinarily small amount of gold that was, also in your words, “retrieved”.

 

Consequently I assume, at a minimum, you would personally know if what appears to be a coin in the envelope which again I have yet to open, is one of the 10 one ounce gold coins that were in a tightly sealed hard plastic container?

 

Time is of the essence!

 

Why is it taking so long for you to respond to this straightforward question?

 


From: Gary S. Gevisser
Sent: Saturday, April 28, 2007 8:18 PM
To: Terry, Steve - [mailto:Steve.Terry@aa.com]
Subject: RE: Steve - I have not opened the sealed envelope containing the gold that was recovered.

 

Was one gold coin part of what was recovered?

 

Also do you recall where most of the gold was recovered bearing in mind the flight left at 5:55 PM on April 3rd?

 


From: Terry, Steve - [mailto:Steve.Terry@aa.com]
Sent: Saturday, April 28, 2007 7:38 PM
To: Gary S. Gevisser
Subject: RE: Steve - I have not opened the sealed envelope containing the gold that was recovered.

 

I cannot tell you the exact weight but what is in the envelope is what was recovered.

 


From: Gary S. Gevisser [mailto:gevisser@sbcglobal.net]
Sent: Sat 4/28/2007 1:39 PM
To: Terry, Steve - [mailto:Steve.Terry@aa.com]
Subject: Steve - I have not opened the sealed envelope containing the gold that was recovered.

 

I thought it best that I leave it unopened so that when I make my claim there will be no doubt as to what Janet handed over to me.

 

In feeling the contents it seems like there is a 1 oz gold coin.

 

Is that the case?

 

Gary

 


From: Terry, Steve
Sent: Friday, April 27, 2007 4:39 PM
To: Gary S. Gevisser
Subject: RE: Steve - just to confirm. I will try getting to the airport prior to 2 PM today.

 

Thank you Janet is expecting you.

 


From: Gary S. Gevisser [mailto:gevisser@sbcglobal.net]
Sent: Fri 4/27/2007 2:24 PM
To: Terry, Steve
Subject: Steve - just to confirm. I will try getting to the airport prior to 2 PM today.

 

Mr. Bowler, while I have been in touch with various law enforcement authorities including the San Diego Police Department and the FBI I have also taken the added precaution to protect myself and those I care about by making as public as I possibly can this most egregious “petty crime” which coupled with the retaliation for doing the right thing, the threatening call nothing short of “insult to injury” should, at a minimum, result in not only disciplinary action but an entire reassessment of American Eagles’ protocol.

 

Sincerely yours,

 

Gary S. Gevisser

 

 


From: Bowler, Peter [mailto:Peter.Bowler@aa.com]
Sent: Wednesday, May 09, 2007 3:08 PM
To: gevisser@sbcglobal.net
Cc: Eichorst, Karaleen
Subject: American Eagle

 

Dear Mr. Evisser,

 

Gerard Arpey passed your note along to me as I am responsible for American Eagle.  I am sorry learn that you had an unsatisfactory experience with us and am anxious to hear what happened.  If you care to give me the specifics I’ll be happy to investigate.

 

Peter Bowler

President and CEO,

American Eagle Airlines